Data Export Request

1. What Data You Can Export

1.1 Account Information

• Personal profile information (name, email, phone)
• Account settings and preferences
• Profile photos and documents
• Communication preferences

1.2 Property Data

• Property listings you've created
• Property images and descriptions
• Search history and saved properties
• Property inquiries and communications

1.3 Transaction History

• Payment records and transaction history
• Subscription and billing information
• Commission records (for agents)
• Booking and tour request records

2. How to Request Data Export

2.1 Online Self-Service

If you have an active account:

• Log into your account dashboard
• Navigate to "Account Settings" → "Privacy & Data"
• Click "Export My Data"
• Select the data categories you want to export
• Confirm your request

2.2 Email Request

2.3 Phone Request

3. Data Formats and Delivery

3.1 Available Formats

• JSON: Structured data in machine-readable format
• CSV: Tabular data that can be opened in Excel
• PDF: Human-readable reports and documents
• ZIP: Compressed archive containing all data and files

3.2 Delivery Methods

• Secure Download Link: Emailed within 30 days
• Account Dashboard: Available for download in your account
• Encrypted File: For sensitive financial data

4. Processing Timeline

4.1 Standard Processing

• Acknowledgment: Within 24 hours
• Data Preparation: 7-14 business days
• Delivery: Within 30 days maximum

4.2 Complex Requests

For large accounts or complex data requests, processing may take up to 60 days. We will notify you if additional time is needed.

5. Security and Access

5.1 Identity Verification

To protect your privacy, we may require:

• Account login verification
• Email confirmation
• Phone verification for sensitive data
• Additional documentation for business accounts

5.2 Secure Delivery

• Password-protected download links
• Encrypted file transfers
• Limited-time access (72 hours)
• Secure deletion after download

6. Contact Information